Multi Direct Call Centre Products/Services

“When Speaking to Someone Matters”

If you’ve ever wondered why you’ve had such great advertising and direct mail campaigns that didn’t result in any sales, odds are your prospects need to hear a real voice. Impersonal marketing can generate disappointing results. Multi Direct operators give your campaigns a personal voice, building trust and camaraderie with your prospects.
 

Personal Contact Makes the Sale

Experience shows people welcome the opportunity to discuss your offer and ask questions. In fact, prospects enjoy being gently encouraged to buy… and buy now. And convenient over the phone payments makes buying now easy; something that’s appreciated by all customers.
 

How to Reduce the Cost of Personal Selling

We understand staffing costs for your in-house sales force are expensive. That’s why it’s extremely important your sales team spends their time closing sales, not chasing leads.

• Support face-to-face sales with telesales. Don’t waste precious appointment time. We can source new prospects and quickly sift through databases, allowing your face-to-face appointments to focus solely on hot leads.
• Exploit call centre technology. Our automatic dialling technology can save thousands of hours. Your sales team need not spent time dialling phone numbers or leaving voicemails. Our highly skilled telesales force can do this for you –  predictably, efficiently and inexpensively.

11 Ways Multi Direct Serves You

Selling across Australia, we have five call centres ready to give a voice to your marketing campaign. Choose from our comprehensive list of call centre services:

  1Sales. We’ve generated millions in sales revenue for other companies;
we can sell for you too!

  2Lead Generation. Imagine a fresh supply of pre-qualified,
warm leads for your business.

  3Data Verification/List Cleansing. Spring clean your data.
Give your leads 100% chance of success.

  4Direct Marketing Follow Up/Promotional Response.
Discover how follow-up phone calls can transform your direct marketing campaign from failure to profit.

  5Membership Renewal. Your members love their club.
Give them easier membership renewal.

  6List Compilation. Let us source a highly targeted database of prospects for your next
direct marketing mailing, email or telemarketing initiative.

  7Survey Calls/Market Research. Telephone surveys help you gather information quickly. Ask opinions, test a new idea or research your target market with a survey specifically designed for you.

  8Appointment Setting. Discover why companies that use our appointment setting service spend more time closing the sale and less time finding leads.

  9Fundraising. With over 18 years experience, we understand your charity needs. Our high standard of ethical service allows your charity to focus on more important awareness and research campaigns.

10Order Fulfilment.
Outsource your entire campaign, including parcel and letter delivery.

11Mystery Shopping. We suggest every business can benefit from telephone mystery shopping. Discover what mystery shopping can do for your business.